SECTOR 2 2.11 The country has a coherent ICT policy and/or the government implements promotional measures, which aim to meet the information needs of all citizens, including marginalised communities. Panellists observed that, “yes we do have an ICT policy and it sounds very nice” (on paper). The ICT policy of 2009 is an all-encompassing policy that considers the role of different stakeholders and the importance of ICTs for the development of the country. Despite this, the government appears not to have yet incorporated ICTs in their structures in a comprehensive way. “When government has a statement, they are going to fax it to you” asserted one panellist. And while at some point the reasoning might have been that a fax - as opposed to an electronic document - is the only form of communication that is considered legal besides a hard copy, that should not apply anymore. Another indication of the limited level of use of ICTs would be government’s websites. While there have been some improvements, there is no coherent use of ICTs, including the updating of websites as a vehicle for communication with the outside world and their constituents. There have been some improvements and positive developments such as vaccination SMSes, updates on taxes via SMS and the restructuring with an emphasis on public relations (PR) and communication departments, which could improve the situation in ministries. Italso has to be noted that the Ministry of Information, Communication and Technology (MICT) “did a good job” in managing the digital switchover from planning to implementation, beating the International Telecommunication Unit’s (ITU’s) deadline. It is too early to assess, however, how the switchover has affected accessibility to the national broadcaster. 40 AFRICAN MEDIA BAROMETER NAMIBIA 2015