could also be vital for decision making. Citizens were unable to follow the
voting process as well as the immediate post-poll formalities. This bred
speculation, perpetuating misinformation and disinformation, particularly
because vote counting was underway amid high levels of anxiety and
tension.

Secondly, the blockade compromised cybersecurity and individual safety
against online fraud, among other vices. This is because citizens resorted to
the use of Virtual Private Networks (VPNs)24 in a bid to circumvent the
partial internet shutdown which resulted into social media access limitation.
However, because the concept of VPNs was new as an evasive tactic, many
citizens exposed vital details as they downloaded any available VPNs,
including intrusive VPNs which utilise phishing and other data harvesting
tactics. As such, some citizens conducted bank transactions and other
financial transactions via VPNs, making them vulnerable to attacks and
online fraud.
Thirdly, the blockade caused disruption to business as several SMEs rely on
social media to reach out to their clients and effect sales. The blockade,
which lasted two days, therefore, meant SMEs could not easily transact or
24

A virtual private network (VPN) gives you online privacy and anonymity by creating a private network from a
public internet connection. VPNs mask your internet protocol (IP) address so your online actions are virtually
untraceable. See https://us.norton.com/internetsecurity-privacy-what-is-a-vpn.html

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