ZIMBABWE Part 2: Request for oral information Questions as per written request. n = 20 Yes No Additional Information 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) s 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) s 3. Did the institution respond to your oral request for information? s 4. Did the person dealing with your request have a friendly and helpful attitude? s 5. Did officials provide reasonable advice and assistance when seeking information? s 6. Did the institution provide all of the information requested? (If partially please mark ‘No’, and indicate in ‘Additional Information’ how much of the information requested was supplied) s 7. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact institution to find out what the policy is in this regard – if they supply written reasons for refusal mark ‘Yes’) s 8. Did the institution disclose information about its operations, budgets, structure etc. s 9. Did the institution acknowledge your request for information within 7 days? s 10. Was the information received clear and understandable? s Total Score: 0/20 6. Ministry of Local Government, Rural and Urban Planning CATEGORY 1: WEBSITE http://www.zim.gov.zw/index.php/ministries/ministry-of-local-government The website has serious content management shortcomings. It has no useful information except for a description of the Ministry and its leadership. It is not updated at all. n = 20 1. Does this website contain up to date information? Yes No Partial s 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? s b) A list of laws, Acts etc. issued within the scope of its powers? s c) Reports, policies, programs? s d) Budget and expenditure? s e) Information about procurement procedures, signed contracts? s f) Vacancy and employment procedures? s g) The name and address, telephone number, and the working hours of the respective institution? s h) The contact details of public officials? s i) A mechanism to request and receive a response to electronic messages and requests for information? s Total Score: 0/20 132 Additional Information