MALAWI Unlike previous research studies where Blantyre City Council did not have a website, this year, the Council has a well-established and updated website and a Facebook account. The Council’s website proved to be different from all the other websites assessed. Under the section ‘Mayor’s Office,’ the page does not only provide information on the Council’s structure but also welldetailed contact information for the Mayor and the Councillor for Blantyre City. In addition, the Council’s website provides a mechanism for requests for information and feedback. The Public Relations Manager responded to the request for information in less than 24 hours and provided all relevant information requested. This shows how open the Council has become after scooping the Padlock Award twice. The Council scored 14/20 in the website category and 17/20 in the request for information category. Therefore, the Golden Key Award for the Most Open Government and Public Institution for 2016 goes to Blantyre City Council. RECOMMENDATIONS This study shows that most ministries and departments have a presence on the official government website despite having public relations managers. Some ministries, like the Ministry of Trade, have their own websites. This means that having your own website as a ministry is a matter of choice. MISA Malawi believes that training government information officers on the importance of access to information would help improve the overall ATI situation in Malawi. 26