MALAWI n = 20 Yes No 5. Did the institution provide all of the information requested? 6. Did the institution provide written reasons for the refusal of information? Partial Additional Information • • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 12/20 9. Ministry of Health Category 1: Website www.health.gov.mw The Ministry of Health website is linked to the Government of Malawi website, which is often down and rarely updated. The website contains: About Ministry of Health; Mission; Objectives; and Contacts but the page is not updated. The Ministry has a Facebook account which is not updated, with the most recent update being in May 2015. n = 20 Yes No 1. Does this website contain up to date information? Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 6/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Ministry of Health: 1. What are some of the key challenges affecting the work of the Ministry of Health? 2. Shortage of medical personnel is one of the challenges affecting health service delivery in Malawi; what is the Ministry doing to improve the situation? 3. There have been reports of shortage of drugs as well as drug theft in some public hospitals; how does the Ministry deal with such issues? 4. What are some of the measures the Ministry is putting in place or implementing to improve its image as far as reports on shortage of drugs and drug theft in public hospitals in concerned? 5. What plans does the Ministry have to effectively deal with drug theft in public hospitals? 23