MALAWI n = 20 Yes No Partial 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. Additional Information The site has contacts for all Councillors, this facilitates access to relevant officials at the Council. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 17/20 2. Department of Immigration Category 1: Website http://www.immigration.gov.mw The Department of Immigration has the following on its website : ‘About Us’, ‘Strategic Plan’, ‘Citizenship’, ‘Communication’, ‘Documents,’ ‘Permits’, ‘Visa’, ‘Repatriation’, ‘Complaints & Suggestions’, and ‘Contact Us���. The website has a page with contact details for all its regional offices. n = 20 Yes No Partial 1. Does this website contain up to date information? Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? b) A list of laws, Acts etc. issued within the scope of its powers? • • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? i) A mechanism to request and receive a response to electronic messages and requests for information? • • Total Score: 12/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to Department of Immigration: 1. What measures have you put in place to ensure that foreigners do not get a Malawi passport? 2. There was a case where 250 blank passports went missing, how far have you gone with the investigations? 3. How do you plan to prevent the reoccurrence of this incident? 4. How do you plan to completely eradicate illegal immigrants in Malawi? 5. Sometimes there are delays in processing of passports; how do you plan to improve on this? 6. What has the Department done to eradicate corruption by some immigration officers who ask for money for one’s passport to be processed faster? 27