ZIMBABAWE 4. Public Service Commission Category 1: Website http://www.psc.gov.zw/ The website has regulations, polices and other laws relevant for the operations of the institution. The website is not regularly updated. There is room for improvement on how content is managed. n = 20 Yes No Partial 1. Does this website contain up to date information? Additional Information • Some sections have up-to-date information however, its press statements are old. The website is often unavailable. • Name, address and landline phone numbers are made available 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 10/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Public Service Commission: 1 How many civil servants are under government’s payroll? 2 How does one apply to be in service of the government? n = 20 1. Is there an official designated to take and respond to information requests? 120 Yes No Partial • Additional Information The letter was left at the reception. The receptionist asked a lot of questions before taking the letter and throwing it in the trash. 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? •