TANZANIA n = 20 Yes No Partial 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Additional Information Total Score: 0/20 8. Tanzania Insurance Regulatory Authority (TIRA): Category 1: Website http://www.tira.go.tz/ The website uses both English and Swahili. It displays current information. There are no social network links displayed. n = 20 Yes 1. Does this website contain up to date information? No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • No information on signed contracts available f) Vacancy and employment procedures? • No employment details displayed g) The address, telephone number, and working hours of the institution? • No working hours provided h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 11/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to TIRA: 1. What are the procedures for registering an insurance company and what qualifications must one have? 2. As insurance is very important, whether it’s health or property; how does TIRA to ensure that insurance companies operate for citizens’ best interest? 3. How safe are certain insurance company members in terms of their invested funds in case something goes wrong with the company? 4. How does TIRA monitor and ensure members of the insurance industry follow orders, laws and ethics? 5. How important is TIRA to citizens and Government? n = 20 Yes No • 1. Is there an official designated to take and respond to information requests? 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? 4. Does the authority publish their procedures for dealing with information requests? 96 Partial • • Additional Information