When it came to perceptions on vulnerability to
physical and digital risks and threats in their workplaces or concerning their online work, only 15% of
the respondents felt so while 36% felt moderately
so. However, this may show that most of the respondents are not made aware of the threats or do
not really comprehend the nature or seriousness of
the threat they face, if any.
Have you suspected that your devices have come
under attack?

“I do not suspect, I know. The government keeps
tags on all mobile phone users/subscribers through
telecoms regulations that require everyone to register personal details with their network service provider.”

Those who felt at risk pointed out that freedom of
expression in cyberspace is under threat because
governments are trying to find ways of regulating it.
Some of the reasons given for this vulnerability were
a lack of security at work premises, the nature of their
work, particularly that of activists attracting governments’ attention, and a lack of adequate knowledge
in the area of secure online usage.

Forty-two per cent of respondents claimed they
have never suspected that any of their communications devices had come under threat from spyware
or malware. Of the 58% who have, the threat mainly
came via emails and phone calls, with a good number of them suspecting that someone is listening to
their phone calls.
For some, symptoms came through the slowing
down of computer. Most of them used free Anti-virus
software to clear the problem while others used IT
technicians to look into the matter.
A respondent from Malawi implied that they have
no control since government has installed the much
feared ‘spy machine’, formally the Consolidated ICT
Regulatory Management System (Cirms) which, according the Malawi Communication Regulatory Authority (Macra), is designed to prevent telecoms customers from being overcharged. It became known
as the ‘spy-machine’ because some thought it would
allow for systematic monitoring of phone calls and illegal intrusion into their private conversations.
In one instance, a certain media house took action
by reporting the threat to the Intelligence Bureau of
their country but no action was followed.

How vulnerable do you think you are to physical and
digital risks and threats?

How do you rate your ability to use risk reduction
tools and strategies when working on computers,
using mobile phones or navigating the Internet?

Of those who attempted the question of belonging
to a dedicated group or network on online security,
only 17% responded in the affirmative.
Some respondents from South Africa acknowledged
that their country has more institutions of accountability than other countries in the region, but also
massively more surveillance capacity, public and
private, official and unofficial, hence the risks there
are substantial.
Others pointed out, especially in light with the issue concerning the United States’ National Security
Authority (NSA) informant Edward Snowden, that as
users of such cloud services as Gmail, they feel extremely vulnerable to snooping from offshore agencies.
Others argued that since the law and policy can never
keep up-to-date with technology, there is a need for
non-government organisations (NGOs) and civil society organisations (CSOs) to step in and safeguard
people’s privacy and lobby lawmakers to update the
law, without infringing on people’s freedom and pri9

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