ESWATINI CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the MNRE: 1. How often is your website updated? 2. Who is in charge of your website? 3. How would you describe the relationship between the MNRE and the media? 4. How does the MNRE ensure that the high percentage of the provision of potable water to emaSwati is a true reflection that takes into account the dry boreholes in drought prone areas? 5. What is the MNRE doing to ensure that emaSwati who have paid for the drilling of boreholes many years ago finally get the service? 6. What is the reasonable waiting period for the borehole drilling service after paying for it? 7. What is the MNRE’s annual budget allocation? n = 20 1. Yes No Additional Information • Is there an official designated to take and respond to information requests? 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? Partial • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc? • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 2/20 4. Ministry of Public Service (MPS) CATEGORY 1: WEBSITE www.gov.sz/index.php/ministries-departments/ministry-of-public-service Hosted by the government portal, the website of the MPS’s does not have up-to-date information. Senior officials who left the ministry (through retirement or promotion) a long time ago are still listed as contact persons. Under the ‘Documents’ section, the latest available Performance Report is from 2011. The ‘News and Events’ section is empty. n = 20 1. Does this website contain up-to-date information? Yes No Partial • 2. Does the website contain the following: • a) A description of its powers, as well as data on the organisational structure, the functions and the responsibilities of the administration? b) A list of laws, Acts etc issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures and/or signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone numbers and working hours of the institution? 14 • Additional Information