“busy hour” means the time when a network of a service is maximum utilized; “broadband” means the information transmission scheme capable of sending or receiving a large volume of data packets originating from or destined for different customers over a single medium at a high speed, achieving an upstream or downstream data flow of at least 256 Kbps to provide services to such customers simultaneous; “broadband services” means an always-on bandwidth service that has a downstream capacity of at least 256Kbps; “broadband over power line” also referred by acronym “BPL” means a technology that utilizes existing high and medium voltage power lines to transport data at broadband speeds; “dark fiber” means a fiber optic cable that is installed but does not have the lasers installed to "light" the fiber; “frequency” means the number of complete cycles or waves per second, as measured in cycles per second or hertz, Hz; “internet exchange point” means a technical point where internet traffic is being exchanged between carriers of internet traffic on noncommercial basis; “kilobit per second also known by acronym kbps” means thousand bits transmitted in each second; “licensee” means an entity licensed by the Authority to provide electronic communication or postal services; “network service provider” also known by acronym “NSP” in the context of this regulation means a legal entity holding a licence to provide internet service and supplies path to the World Wide Web without controlling the content; “network latency” means the round trip delay for traffic within the local broadband network from the customer to the nearest serving internet access services provider node, which is based on a standard packet size of 32 bits and is also known as “ping time”; “optical fibre” means the technology of using an extremely thin strand of glass to conduct pulsed light signals of one or more different wavelengths without amplification over a distance of up to 70 miles; “packet loss” means the percentage of packets lost between two designated routers within the local access services provider nodes; 4