NAMIBIA 4. Namibia Financial Institutions Supervisory Authority (NAMFISA) 5. Communications Regulatory Authority of Namibia (CRAN) 6. Namibia Statistics Agency (NSA) 7. Electoral Commission of Namibia (ECN) 8. Ministry of Justice (MoJ) SUMMARY OF KEY FINDINGS Category 1: Website analysis • • • Of the eight institutions surveyed, sixhave fully functional websites. Two institutions have no websites. Six institutions have Facebook accounts, of which three are also active on Twitter. In addition to social media accounts, the Namibia Statistics Agency also has YouTube, LinkedIn and Google Plus accounts. The Electoral Commission of Namibia also has a YouTube account. Most of the information on the surveyed websites were not dated, this made it difficultto determine the exact date the information was uploaded. Category 2: Requests for information • • • All institutions had designated official(s) for information dissemination. The researcher had no face-to-face interviews. The majority of the institutions took their time to respond. As in previous years, some did not provide the information requested, although they did acknowledge receipt of the request for information. The institutions most willing to assist were the Ministry of Industrialisation, Trade and SME Development (MTI) and the Communications Regulatory Authority of Namibia (CRAN). 61