block any programme, based on the classification of the programme, or
channel included in its service.

24.

A subscription broadcasting service licensee must inform all its
subscribers of the parental control mechanism available and provide the
subscriber with a step-by-step guide on how to use it ("parental control
guide").

25.

A subscription broadcasting service licensee must –

25.1

provide every subscriber a copy of the parental control guide when a
subscriber subscribes to its subscription broadcasting service;

25.2

ensure that the parental control guide may always be accessed by its
subscribers through the EPG;

25.3

post a copy of the parental control guide on its website; and

25.4

provide a call centre facility to assist subscribers in using the parental
control mechanism.

26.

In addition, a multi-channel subscription broadcasting service licensee
must –

26.1

broadcast brief inserts across a variety of channels on the service from
time to time informing subscribers of the parental control mechanism and
how the parental control guide may be accessed; and

26.2

include the parental control guide on an information channel on the
subscription broadcasting service which information channel must be
accessible by subscribers at any time.

27.

If a programme or channel has been blocked due to a subscriber's use of
a parental control mechanism, the licensee must –

27.1

display a message on the subscriber's screen advising the subscriber that
the content has been blocked by the parental control mechanism; and

27.2

enable the subscriber to unblock the programme or channel should the
subscriber so wish.

News and Comments on Matters of Public Importance

28.
28.1

If a subscription broadcasting service licensee includes in its service
news or comment on matters of public importance that it has produced
or commissioned, then the following provisions apply to that licensee –
News

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