TANZANIA SUMMARY Organisation Website Request for information Total score 1. Bank of Tanzania 14 0 14 2. National Health Insurance Fund 11 16 27 3. Tanzania Communication Regulatory Authority 20 17 37 4. Tanzania Forest Services Agency 18 6 24 5. Tanzania Investment Centre 14 8 22 6. Tanzania Insurance Regulatory Authority 12 12 24 7. Tanzania National Parks 17 0 17 8. Tanzania Student Loan Board 14 13 27 RESEARCH CONCLUSION ATI by the public in Tanzania is still constrained despite advancements in technology. The Media Service Act of 2016 and other laws restricting ATI are yet to be repealed, along with other laws such as the National Security Act of 1970 and the Civil Service Act of 1989. Unnecessary bureaucracy is the most common hindrance to ATI from the government and its institutions. Researchers had to go through long channels to get information. This poses a significant issue for journalists, who often need timely information to meet tight deadlines. To obtain information from the government, they must write a letter to a permanent secretary in a ministry, even though all these offices have information officers on their payrolls. THE MOST OPEN PUBLIC ORGANISATION IN TANZANIA THE MOST SECRETIVE PUBLIC ORGANISATION IN TANZANIA The Tanzania Communication Regulatory Authority stood out as they were responsive to information requests and showed courtesy. The officials were welcoming and friendly, from the gatekeeper to the front desk and registry people. Although the Bank of Tanzania has an active website and Facebook page, they did not respond to the information request. Therefore, the winner of the 2023 Golden Key Award is the Tanzania Communication Regulatory Authority. Therefore, the winner of the 2023 Golden Padlock Award is the Bank of Tanzania. RECOMMENDATIONS Implementing the following could significantly enhance transparency, accountability, and citizen engagement in Tanzania, improving governance and overall societal development: y Centralised online portal: Establish a dedicated online portal on the official government website that provides easy ATI on government activities. Timely updates will inform citizens and stakeholders about the government’s efforts to enhance transparency and governance. 89