LESOTHO CATEGORY 2: REQUEST FOR INFORMATION The following questions were sent to the Ministry of Health: Is there a toll-free number for emergencies? Is there information dissemination of health issues and prevention mechanisms to the public? Do you have the digital capacity to maintain information about the ministry? What type of communication strategies do you use to interact with the public? Are employment and vacancy opportunities open to everyone? Does the website contain up-to-date information? Does the website have the address details, telephone number and working hours of the institution? y y y y y y y n = 20 Yes 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X No Partial Additional information X 10. Was the information received clear and understandable? X Total score: 18/20 SUMMARY Organisation Website Request for information Total score 1. Directorate on Corruption and Economic Offences 0 12 12 2. Land and Administration Authority 10 20 30 3. Lesotho Highlands Development Authority 19 20 39 4. Lesotho National Dairy Board 2 12 14 5. Ministry of Agriculture and Food Security 7 20 27 6. Ministry of Communications, Science and Technology 18 20 38 7. Ministry of Education and Training 1 12 13 8. Ministry of Health 1 18 19 35