LESOTHO n = 20 Yes No Partial Additional information X 4. Copies of reports, policies or programmes? 5. Information on budget and expenditure? 6. Information about procurement procedures or signed contracts? X 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? X 9. The contact details of specific public officials? X 10. A mechanism to request and receive responses to electronic messages and requests for information? X X Total score: 19/20 CATEGORY 2: REQUEST FOR INFORMATION The following questions were sent to the Lesotho Highlands Development Authority: Does the institution have an operational website? Is the website up to date? Does the institution have designated information personnel? Are the institution’s contact numbers, email addresses and working hours displayed on the website? Are vacancies and employment opportunities open to the public? Does the website contain up-to-date information? y y y y y y n = 20 Yes 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X 10. Was the information received clear and understandable? No Partial Additional information X Total score: 20/20 28