ZAMBIA n = 20 Yes No Partial Additional information X 4. Copies of reports, policies or programmes? 5. Information on budget and expenditure? 6. Information about procurement procedures or signed contracts? 7. Information about vacancy and employment procedures? 8. The address, telephone number, and working hours of the organisation? 9. The contact details of specific public officials? X X X X X 10. A mechanism to request and receive responses to electronic messages and requests for information? Signed contracts are not shown for procurement procedures. There is only a general contact. X Total score: 12/20 CATEGORY 2: REQUEST FOR INFORMATION The following questions were sent to the Ministry of Health: What is the mandate of the ministry? What are some of the ministry’s notable achievements in the past two years? There have been stories of drug pilferage in health institutions in the last few years. How has the ministry addressed this situation? How is the ministry addressing the challenge of shortage of equipment in health institutions? What are some of the challenges that the ministry is facing? y y y y y n = 20 Yes No 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? Partial Additional information X 10. Was the information received clear and understandable? X Total score: 10/20 101