ZAMBIA n = 20 Yes No 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X Partial Additional information X 10. Was the information received clear and understandable? Total score: 2/20 5. MINISTRY OF EDUCATION CATEGORY 1: WEBSITE ANALYSIS https://www.edu.gov.zm/ The Ministry of Education has an active website, which is updated regularly. It has a lot of information, such as current projects, how it is structured, and application procedures for scholarships under its Higher Education Loans and Scholarships Board. It has an active Facebook page. n = 20 Yes No Partial Additional information Does the website contain the following: 1. Up-to-date information? X 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? X 3. A list of laws, acts, etc, issued within the scope of its powers? X 4. Copies of reports, policies or programmes? X 5. Information on budget and expenditure? X 6. Information about procurement procedures or signed contracts? 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? X 9. The contact details of specific public officials? X 10. A mechanism to request and receive responses to electronic messages and requests for information? X X Total score: 14/20 99