Yes No Partial Additional information X The website has programme information, but no reports or policies. X 3. A list of laws, acts, etc, issued within the scope of its powers? 4. Copies of reports, policies or programmes? 5. Information on budget and expenditure? X 6. Information about procurement procedures or signed contracts? X 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? 9. The contact details of specific public officials? X X 10. A mechanism to request and receive responses to electronic messages and requests for information? X Total score: 11/20 CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to the Road Transport and Safety Agency: How many road accidents were recorded in 2019? What caused the majority of the accidents? What measures has the agency put in place to help minimise road accidents? Has the implementation of the speed traps helped reduce road accidents? y y y y n = 20 Yes No Partial Additional information X 1. Is there an official, who is designated to take and respond to information requests? 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X 10. Was the information received clear and understandable? X Total score: 4/20 RETURN TO CONTENTS PAGE 178 ZAMBIA n = 20