Yes 7. Information about vacancy and employment procedures? 8. The address, telephone number, and working hours of the organisation? 9. The contact details of specific public officials? No Partial Additional information X X Contact numbers and the address are available X Page is available but is not functional. X 10. A mechanism to request and receive responses to electronic messages and requests for information? Total score: 5/20 CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to Disaster Management and Mitigation Unit: What kind of disasters does the organisation handle? How much was spent on disaster mitigation in 2019? How have the COVID-19 donations been distributed in the various communities, especially the rural community? What challenge does the organisation face and what are the solutions? y y y y n = 20 Yes No Partial Additional information 1. Is there an official, who is designated to take and respond to information requests? X Disaster Management and Mitigation Unit National Coordinator 2. Did the organisation reply within 21 days? X The researcher was contacted the same day and asked to redirect the request to the National Coordinator, as this is the office responsible for all external correspondence. 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X RETURN TO CONTENTS PAGE 168 The researcher was asked to produce an introductory letter before her request for information could be attended to. X The researcher was asked to produce an introductory letter before her request for information could be attended to. ZAMBIA n = 20