SUMMARY OF KEY FINDINGS

The following public organisations were surveyed:
1.

Ministry of Education, Science and Technology

2.

Ministry of Health, Community Development,
Gender, Elderly and Children

3.

Ministry of Information, Culture, Arts and Sports

4.

Ministry of Natural Resources and Tourism

5.

National Electoral Commission

6.

Office of Registrar of Political Parties

7.

Tanzania Telecommunication Limited

8.

Workers Compensation Fund

Category 1: Website analysis
y

Websites surveyed contain up-to-date
information, although much of this is eventbased with photographs of public officials.

y

Information on vacancy and employment,
procurement process, contact details of
leaders, budget and expenditure is missing
from most websites.

y

All websites provide links to social media
platforms (Facebook, Twitter, Instagram,
YouTube and/or blogs).

y

Most websites publish information on the
powers, functions and responsibilities.

y

All websites have electronic feedback and
response mechanisms which allow citizens to
submit information requests and queries.

Category 2: Requests for information

RETURN TO CONTENTS PAGE

150

y

No public organisations responded within
seven days of receiving the information
request.

y

When the researcher followed up, some
organisations claimed that they were unaware
of request or not knowledgeable of the staff
member responsible for handling such
communications. Some phone calls went
unanswered. Other organisations claimed to
be working on the information request.

y

After 21 days, only one public organisation
provided the requested information.

TANZANIA

ORGANISATIONS SURVEYED

Select target paragraph3