Organisation Website Request for information Total score 1. Municipal Council of the City of Matola (CMCM) 0 1 1 2. National Fund for Research (FNI) 11 10 21 3. Institute for the Management of State Holdings (IGEPE) 13 12 25 4. National Institute of Land Transport (INATTER) 11 6 17 5. Ministry of Agriculture and Rural Development (MADER) 16 1 17 6. Ministry of Economy and Finance (MEF) 16 0 16 7. Ministry of Health (MISAU) 11 1 12 8. Ministry of Public Works, Housing and Water Resources (MOPHRH) 9 0 9 9. Ministry of Mineral Resources and Energy (MIREME) 17 8 25 10. Secretary of State for Youth and Employment (SEJE) 0 0 0 RESEARCH CONCLUSIONS to face the same organisational difficulties in terms of making information available. In this survey, only two of the five entities that took part in earlier studies responded to requests for information, one acceding to the request (IGEPE) and the other rejecting it (INNATER, which claimed that the tender process had been handled at provincial level in Cabo Delgado). However, there were clear improvements in the information available on their websites. The findings of this study show a slight progress of public organisations in the process of making information of public interest available, in response to requests for information, when compared to the previous study in 2018. In this study, four out of 10 organisations responded to requests for information, all within the 21 days established by the Right to Information Law. Of these four, two respond satisfactorily, providing all the information requested, two did not. The remaining six organisations kept quiet. Some organisations such as CMCM and MOPHRH lost the letters of request for information. When the research team visited the organisations, staff were unable to locate the documents. Although the evaluated organisations are still not showing much progress in terms of structural arrangements to handle requests for information – they still do not have dedicated areas in which to examine documents or staff trained specifically in handling citizens’ requests for information – we noted considerable progress in the provision of information through websites. The websites of the organisations contain a growing volume of relevant information, but there is still a tendency to not provide information related to financial audit reports, public contracts, public procurement reports, processes that are often the subject of disputes due to lack of transparency. Although the organisations do not yet have dedicated spaces and a specific person to receive and respond to requests, we note that most organisations have libraries and communication and public relations departments that can be used as places for access to information. The law still lacks clear and less bureaucratic mechanisms for accountability of employees who do not respond to requests or do not provide the requested information, which encourages keeping quiet as an option in responding to citizens’ requests for information. We also noted that the organisations selected for continuity purposes assessed in earlier evaluations (IGEPE, CMCM, INATTER, MEF and MOPHRH) continue RETURN TO CONTENTS PAGE The libraries visited contain only internal information of the organisations published in internal newsletters. The rest of the information is quite old. 102 MOZAMBIQUE SUMMARY