ZIMBABAWE n = 20 Yes No Partial 6. Did the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Additional Information Total Score: 2/20 4. Public Service Commission Category 1: Website www.psc.gov.zw/ The website has regulations, policies and laws relevant in the operations of the institution. The website is not updated regularly. There is room for improvement on how content is managed. n = 20 Yes No Partial 1. Does this website contain up to date information? Additional Information • Some sections have up-to-date information; press statements are old • Name, address and landline phone numbers are available 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? h) The contact details of specific public officials? i) A mechanism to request and receive a response to electronic messages and requests for information? • • Only office contacts available It gives an immediate auto response Total Score: 10/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Public Service Commission: 1 How many civil servants are under the government’s payroll? 2 How does one apply to be in service to the government? 109