CONTENTS Acknowledgements Acronyms Introduction 004 The Event at a Glance 005 The Conference Programme 008 Session One: The Present and Future of Zimbabwe’s Ecosystem 2.1 Why a Multi Stakeholder Approach 2.2 Panel Discussion Points 2.3 Keynote Address: Zimbabwe’s plans on Internet Governance 2.4 What is the Internet of Things? 2.5 The Internet Governance Forum: Whither Zimbabwe? 2.6 Panel Discussion Points 009 009 010 011 012 013 016 3. Session Two: Content Creation, Dissemination, Use and the Environment 3.1 Working Online in Zimbabwe: Practical Experiences 3.2 Panel Discussion Points 017 017 020 021 022 023 025 3.3 The Evolution of Internet Business Models-Opportunities& Challenges 3.4 Panel Discussion Points 3.5 Laws Affecting Internet Use in Zimbabwe 3.6 Panel Discussion Points 4. Session Three: The Regional Outlook 4.1 Internet Democracy: Regional Trends 4.2 Supporting Internet Governance and Policy- Experiences from the Middle East and Africa 4.3 Malawi 4.4 Zambia 4.5 Panel Discussion Points 026 026 5. Conference Resolutions 033 6. The Conference Online 034 Twiterrati Said… 028 029 031 035