conclusion of the digitisation process to further open the broadcasting field to private players as well as
community-based broadcasters.
MISA Zimbabwe monitors developments in this regard because of their impact on the national spectrum
in the areas of broadcasting, telecommunications, free expression and access to information. This is
because the digital dividend which will emerge from this migration process will increase the national
capacity in every facet of communication.
This will only be possible if Zimbabwean media laws and policies are amended in tandem with the
media freedoms enshrined in the country’s 2013 constitution.
❖ Mobile penetration/telecommunications
The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), in its Postal and
Telecoms Sector Performance report for the 3rd Quarter of 2018, reported that usage traffic for internet
and data services was expected to continue to grow.
This is evidenced by a 21% increase in mobile internet and data usage to 7,395 Terabytes (TB) from
6,104TB during the 2nd quarter of 2018. The increase was driven by the rise in mobile data usage with
WhatsApp bundles constituting 32% of total mobile data usage. The envisaged growth will be spurred
by innovation related to non-traditional business models such as The Internet of Things (TITs).
According to POTRAZ, there was a 4% increase in the mobile penetration rate reaching 91.9% from
87.7% recorded in the 2nd quarter of 2018. Other highlights during the same period included:
● 7% growth in active internet subscriptions to reach 7,690,134 from 7,197,279
● 3.5% increase in the internet penetration rate to reach 55.4% from 51.9%.
It is, however, feared that despite these positive developments, operating costs pose a threat to viability
as it puts pressure on prices.
Meanwhile, the popularity of say Facebook or WhatsApp gives the illusion that Internet access in
Zimbabwe is affordable when in fact it is not; social media services are just one small component of
Internet based tools.
Internet affordability is different from Internet accessibility. Internet accessibility is determined by
equipment such as base stations, and the availability of reliable electricity supply to power those base
stations and deliver mobile data with adequate speeds for effective internet access.

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