are therefore, in a good position to monitor phone calls and use surveillance
technology such as IMSI catchers, and by initiating Distributed Denial of Service
Attacks against online activists’ websites.
Natasha went on to state that social media movements have to remain resilient
in face of the attacks sponsored by their various adversaries. She also noted that
social activists are usually ignorant of the levels of risk associated with online
activism, she attributed this to a lack of interest and knowledge among many
activists and organisers in Zimbabwe. This ignorance of online security practises
has led to the development of a security divide between internet users who are
conscious about their online security and those users who are indifferent to it. Her
parting shot was that online social media activists should cultivate a culture of
promoting security online. Her suggestions for achieving this include:

1.

Knowing and being mindful of what people publicise online because
the digital world does not forget, and once something is posted, it is
nearly impossible to delete completely.
2. Social activists educating themselves on how to build up digital
resilience by making use of technology developed by organisations
such as Mozilla and EFF. Other technologies such as encryption
also work to minimise the risk of having communications easily
intercepted.
A useful resource on growing resilient online social movements is Zeynep Tufekci’s
book “Twitter and Tear Gas” which is available for free download here. A participant
from academia raised the point that there should be more deliberate collaboration
between digital security trainers and academic researchers on conducting and
publishing research which is meant to improve online security in the Zimbabwean
internet space.

16

Misa Zimbabwe Second Internet Governance Multi
Stakeholder Conference 21 September 2017

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