An analysis of Social Media use in The SADC region - 2014 - 2020 Tax reform A number of countries in the region have embarked in tax reform over the years as shown in 21 below: Figure 21: Tax 218 reform for mobile services in the region (2011–2016)219 Source: Own map from GSMA 220 data There is a negative correlation between higher taxes and mobile penetration. Removing non-VAT mobile specific taxes will increase the affordability of mobile services and boost penetration 221 as 218 https://www.gsma.com/publicpolicy/wp-content/uploads/2012/03/taxgrowthsubsaharanafrica.pdf 219 https://www.gsma.com/mobilefordevelopment/wp-content/uploads/2017/07/Taxing-mobile-connectivity-in-Sub-Saharan-Africa_July2017.pdf 220 https://www.gsma.com/mobilefordevelopment/wp-content/uploads/2017/07/Taxing-mobile-connectivity-in-Sub-Saharan-Africa_July2017.pdf 221 Source: Wireless Intelligence, Frontier analysis in GSMA: ibid 44 https://zimbabwe.misa.org