SWAZILAND

Detailed Findings
1. Ministry of Home Affairs
Category 1: Website
http://www.gov.sz/index.php?option=com_content&view=article&id=220&Itemid=95
Like most ministry websites hosted by the main government website, the Ministry of Home Affairs’ website is up-to-date in as far as
information on its operations is concerned. But the section of news and events is not frequently updated.
n = 20

Yes

No

Partial

1. Does this website contain up to date information?

Additional Information

•

Its news and events
section has stale news.

•

Administrative details
not available on website

2. Does the website contain the following:
a) A description of its powers, as well as data on the organisational structure,
the functions, and the responsibilities of the administration?
b) A list of laws, Acts etc. issued within the scope of its powers?

•

c) Reports, policies, programmes?

•

d) Budget and expenditure?

•

Budget is available in
the National Budget

•

Opening hours of border
posts made available

•

No email address
provided

e) Information about procurement procedures, signed contracts?

•

f) Vacancy and employment procedures?

•

g) The address, telephone number, and working hours of the institution?
h) The contact details of specific public officials?

•

i) A mechanism to request and receive a response to electronic messages and
requests for information?

Total Score: 8/20			
CATEGORY 2: REQUESTS FOR INFORMATION
The following questions were sent to Ministry of Home Affairs:
1. How often is your website updated?
2. Who is in charge of your website?
3. How would you describe the relationship between the Ministry and media?
4. Who are eligible for Swazi identity cards and diplomatic passports?
5. What is the Ministry doing to ensure that there is no more shortage of passports?
n = 20

Yes

No

Partial

1. Is there an official designated to take and respond to information requests?

•

2. Did the institution reply within 21 days?

•

3. Did the institution respond to the request for information?

•

4. Does the authority publish their procedures for dealing with information
requests?

•

5. Did the institution provide all of the information requested?

•

6. Does the institution provide written reasons for the refusal of information?

•

7. Did the institution disclose information about its operations, budgets,
structure etc.

•

8. Did the authority provide information without questioning the aims and
motivations of the applicant?

•

Additional Information

75

Select target paragraph3