MALAWI RECOMMENDATIONS y Although most public organisations are working hard to achieve online presence, they do not always share relevant information. Public organisations need to be transparent and accountable on issues of how public funds are being used in these organisations, and this information should be made available on their websites. y There is a need to organise and conduct ATI training for the officers responsible for receiving and responding to information requests in public organisations. This will enable officers to appreciate the importance of proactive disclosure in public information management. y It is also imperative that public organisations have functional and frequently monitored contact details available on their online platforms to ensure that information requests that citizens send through such mechanisms are attended to. RETURN TO CONTENTS PAGE 79