Yes No Partial Additional information X 3. Did the organisation respond to the request for information? 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X X 10. Was the information received clear and understandable? Total score: 4/20 8. NATIONAL UNIVERSITY OF LESOTHO CATEGORY 1: WEBSITE www.nul.ls The website contains up-to-date information about the organisation and its operations. It has various interaction and feedback features, although it does not have linked social media sites. n = 20 Yes No Partial Additional information Does the website contain the following: 1. Up-to-date information? X 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? X 3. A list of laws, acts, etc, issued within the scope of its powers? X 4. Copies of reports, policies or programmes? X 5. Information on budget and expenditure? 6. Information about procurement procedures or signed contracts? 7. Information about vacancy and employment procedures? 8. The address, telephone number, and working hours of the organisation? X 9. The contact details of specific public officials? X 10. A mechanism to request and receive responses to electronic messages and requests for information? X X X X Total score: 16/20 RETURN TO CONTENTS PAGE 55 LESOTHO n = 20