A request for the following information was sent to Ministry of Mineral Resources, Green Technology and Energy Security: How many diamond polishing and cutting companies have been licensed to operate, and are operating, in Botswana? How many diamond cutting and polishing companies operating in Botswana do citizens wholly own or have shares in? y y n = 20 Yes 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? 5. Did the organisation provide all of the requested information? 6. Did the organisation provide written reasons for the refusal of information? 7. Did the organisation disclose information about its operations, budgets, structure, etc. 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X No Partial Additional information Chief Public Relations Officer X X 10. Was the information received clear and understandable? X X X Total score: 15/20 7. MINISTRY OF INVESTMENT, TRADE AND INDUSTRY CATEGORY 1: WEBSITE www.gov.bw/ministries/ministry-investment-trade-and-industry The website for the ministry is part of the government portal. As a result, the information provided is basic. This ministry is, however, active on social media and regularly updates its Facebook page, where it provides information on services and latest developments. The minister is personally active on Twitter, where she often answers questions from the public. This makes it the most interactive ministry surveyed. n = 20 Yes Does the website contain the following: 1. Up-to-date information? X 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? X 3. A list of laws, acts, etc, issued within the scope of its powers? X RETURN TO CONTENTS PAGE 16 No Partial Additional information BOTSWANA CATEGORY 2: REQUEST FOR INFORMATION