TANZANIA SUMMARY Organisation Website Request for information Total score 1. Ministry of Health, Community Development, Gender, Elderly and Children 17 3 20 2. Ministry of Information, Culture, Arts and Sports 14 3 17 3. Ministry of Education 10 2 12 4. Ministry of Natural Resources and Tourism 17 1 18 5. Workers Compensation Fund 10 14 24 6. National Electoral Commission 13 2 15 7. Office of Registrar of Political Parties 14 1 15 8. Tanzania Telecommunication Limited 4 1 5 RESEARCH CONCLUSION The findings of this survey suggest that access to information held by public organisations is still a big challenge in Tanzania. However, public organisations are making efforts to improve accessibility of information via frequently updated websites and social media platforms. RECOMMENDATIONS y Almost all public organisations have officers who handle internal and external communication. However, websites and social media platforms are irregularly updated and handling of email communication is still a challenge. There is a need to educate these officers in order to increase accessibility of the information to the general public. y Online and offline media channels should promote advocacy techniques to teach both public officials and the general public about the right to access public-held information, and its benefits. y Social media platforms of public organisations should be strengthened in terms of updating the content and promoting websites of parent organisations. y All organisations should have a dedicated staff member who can deal with information requests. THE MOST OPEN PUBLIC ORGANISATION IN TANZANIA THE MOST SECRETIVE PUBLIC ORGANISATION IN TANZANIA The website of Tanzania Telecommunication Limited has no company information and does not publish updated information. The organisation is not active on social media. Most of surveyed organisations exercised information gatekeeping which delayed and/or restricted public access to information. Ineffective communication structure within the organisations contributed towards their failure to handle information requests. The organisation failed to respond to the information request. Despite having a communication office, it was discouraging to learn that there was no designated staff member assigned to work on such requests. However, the Workers Compensation Fund provided the requested information within the prescribed timeframe. In addition, the fund’s website contained up-to-date information and a feedback mechanism. Therefore, the 2020 Golden Padlock Award goes to Tanzania Telecommunication Limited. Therefore, the 2020 Golden Key Award goes to the Workers Compensation Fund. RETURN TO CONTENTS PAGE 162