Yes No Partial Additional information X 4. Copies of reports, policies or programmes? 5. Information on budget and expenditure? 6. Information about procurement procedures or signed contracts? 7. Information about vacancy and employment procedures? 8. The address, telephone number, and working hours of the organisation? 9. The contact details of specific public officials? X Minister, Deputy Minister, Minister’s Personal Assistant, Executive Director, Deputy Executive Director, Public Relations Officer, Regional Head 10. A mechanism to request and receive responses to electronic messages and requests for information? X The website has a link to the government communication system. X X No information about signed contracts. X No working hours are provided. X Total score: 16/20 CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to the Ministry of Health and Social Services: Does the ministry have measures in place to provide psychosocial support for infertile people? What is the ministry doing to ensure that COVID-19 survivors receive the necessary support to deal with discrimination? Are the symptoms of COVID-19 different in children than in adults? How is the ministry currently managing health complications stemming from illegal abortions? y y y y n = 20 Yes No X 1. Is there an official, who is designated to take and respond to information requests? 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X RETURN TO CONTENTS PAGE 140 Partial Additional information Public Relations Officer X The officer explained that she was working from home due to COVID-19 and unable to access workrelated emails. NAMIBIA n = 20