SUMMARY OF KEY FINDINGS The following public organisations were surveyed: 1. Erongo Regional Council 2. Ministry of Education, Arts and Culture 3. Ministry of Finance 4. Ministry of Fisheries and Marine Resources 5. Ministry of Gender Equality and Child Welfare 6. Ministry of Health and Social Services 7. Ministry of Home Affairs, Immigration, Safety and Security 8. Ministry of Information and Communication Technology 9. Ministry of Labour, Industrial Relations and Employment Creation Category 1: Website analysis All organisations surveyed have active websites, although half of them do not contain updated information. Some official websites contain public records. y It is becoming more common for public organisations to use social media platforms to share information. Some organisations consistently engage with followers on these platforms, of which Facebook seems the most popular. Category 2: Requests for information 10. National Youth Council of Namibia RETURN TO CONTENTS PAGE y 131 y An increasing number of public organisations recognise the importance of public access to information. y Most public officials were responsive to information requests, although some demanded a valid reason from the person requesting it. y Members of the public are more likely to receive information if they provide academic motivations or are affiliated with an organisation. y The COVID-19 pandemic was often used as an excuse to withhold public information. y Some organisations do not have designated officials to receive and respond to information requests. NAMIBIA ORGANISATIONS SURVEYED