NAMIBIA Part 1: Requests for written information n = 20 Yes No 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) • 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) • 3. Did the institution respond to a request for information? • 4. Does the authority publish their procedures for dealing with information requests? • Additional Information (PRO) Ms Constance Mwilima,(MAWF) 5. Did the institution provide all of the information requested? (If partially please mark ‘No’ and indicate in ‘Additional Information’ how much of the information requested was supplied) • 6. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact institution to find out what the policy is in this regard –if the institution supplies written reasons for refusal mark ‘Yes’) • 7. Did the institution disclose information about its operations, budgets, structure etc. • They gave answers to four questions and referred us to Namwater for an answer to the 5th question. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? 10. Was the information received clear and understandable? • Total Score: 12/20 Part 2: Oral request for information n = 20 Yes No 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) • 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) • 3. Did the institution respond to your oral request for information? • 4. Did the person dealing with your request have a friendly and helpful attitude? • 5. Did officials provide reasonable advice and assistance when seeking information • 6. Did the institution provide all of the information requested? (If partially please mark ‘No’ and indicate in ‘Additional Information’ how much of the information requested was supplied) • Additional Information (PRO) Ms Constance Mwilima,(MAWF) I had interview with the official. • 7. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact the institution to find out what the policy is in this regard –if the institution supplies written reasons for refusal mark ‘Yes’) 8. Did the institution disclose information about its operations, budgets, structure etc? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 18/20 51