ZIMBABWE n = 20 1. Is there an official designated to take and respond to information requests? Yes No Partial Additional Information • The letter was left at the reception. The receptionist asked a lot of questions before taking letter and throwing in tray. When called, all questions were referred to the President’s Office. 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Did the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 2/20 5. Tobacco Industry Marketing Board (TIMB) Category 1: Website www.timb.co.zw/ The website is well-managed and updated regularly. It has useful information for different stakeholders including the media. It has contact details and useful policies and regulations. n = 20 1. Does this website contain up to date information? Yes No Partial • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? c) Reports, policies, programmes? • • d) Budget and expenditure? e) Information about procurement procedures, signed contracts? • • f) Vacancy and employment procedures? g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 14/20 110 • Additional Information