TANZANIA n = 20 Yes No 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? Partial Additional Information • 10. Was the information received clear and understandable? • Total Score: 14/20 2. Bank of Tanzania (BOT) Category 1: Website http://www.bot.go.tz The website contains up-to-date information and details on their area of work, including the currency exchange rate. It displays budget reports, financial statements and other important information such as vacancies, tenders and so forth. The style of the site seems old fashioned, meaning it has not been improved for some time. The website displays information in two languages: Swahili and English, and they have a Facebook account. n = 20 1. Does this website contain up to date information? Yes No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 16/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to BOT: 1. Who is responsible for setting bank charges; for example, the amount charged to withdraw money from the ATM; and is it BOT’s responsibility to ensure charges are fair? 2. What are the procedures of microfinance registration versus commercial bank registration? 3. What does BOT do when our currency rate drops? 4. What are the procedures for opening a bureau de change? Which organisation sets the exchange rate amount for bureaux de change, the TRA and banks? 5. Is it BOT’s task to stop/control fake notes? If yes, how do you do it? What are the legal procedures to follow if one receives a fake note? 6. What are the reasons for changing a note to a coin or a coin to a note? 89