NAMIBIA n = 20 Yes No Additional Information 5. Did the institution provide all of the information requested? (If partially please mark ‘No’, indicate in ‘Additional Information’ how much of the information requested was supplied) s 6. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact institution to find out what the policy is in this regard – if they supply written reasons for refusal mark ‘Yes’) s 7. Did the institution disclose information about its operations, budgets, structure etc. s 8. Did the authority provide information without questioning the aims and motivations of the applicant? s 9. Did the institution acknowledge your request for information within 7 days? s 10. Was the information received clear and understandable? s No information was received Total Score: 6/20 2. National Housing Enterprise CATEGORY 1: WEBSITE http://www.nhe.com.na/ The website proved to be informative and well presented. Last year it was not up and running. The website is well organised and useful. n = 20 Yes No Partial Additional Information s 1. Does this website contain up to date information? 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? s s b) A list of laws, Acts etc. issued within the scope of its powers? c) Reports, policies, programs? s s d) Budget and expenditure? e) Information about procurement procedures, signed contracts? s f) Vacancy and employment procedures? s s g) The name and address, telephone number, and the working hours of the respective institution? h) The contact details of public officials? s i) A mechanism to request and receive a response to electronic messages and requests for information? s Not the working hours Total Score: 13/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the National Housing Enterprise: 1. What is your budget for 2014/15? 2. How much of this is used for salaries and board fees? 3. What are the cheapest and most expensive housing options available in Windhoek? Please describe the design and location of the houses. 4. How many people are on your waiting list for Windhoek? 5. How long has the 10th person on the list waited for a house? 6. What are some of the challenges faced by NHE to provide affordable housing? 60