ZAMBIA n = 20 1. Yes No Additional Information • Is there an official designated to take and respond to information requests? 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc? • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? Partial • • 10. Was the information received clear and understandable? Total Score: 2/20 3. Ministry of Community Development and Social Welfare (MCDSW) CATEGORY 1: WEBSITE www.mcdss.gov.zm The MCDSW’s website is under maintenance. The Ministry has no social media pages. n = 20 1. Does this website contain up-to-date information? Yes No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions and the responsibilities of the administration? • b) A list of laws, Acts etc issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures and/or signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone numbers and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 0/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the MCDSW: 1. How many capacity-building centres does the Ministry have countrywide? 2. How much money does government allocate to each district in terms of the social cash transfer? 3. What criteria do you use in identifying potential recipients of the social cash transfer? 4. What major challenges has the Ministry faced in trying to help improve the distribution of social welfare services? 91