ZAMBIA DETAILED FINDINGS 1. National Road Fund Agency (NRFA) CATEGORY 1: WEBSITE www.nrfa.org.zm The NRFA’s website is not up to date; it was last updated in 2017. The institution has an up-to-date Facebook page with over 32,000 followers, although it has little interaction with its audience. n = 20 Yes No Partial Additional Information • 1. Does this website contain up-to-date information? 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions and the responsibilities of the administration? • b) A list of laws, Acts etc issued within the scope of its powers? • c) Reports, policies, programmes? • The website provides little information, which is also outdated. • The website has a tender section, which does not explicitly explain the procurement procedure and signed contracts. • d) Budget and expenditure? e) Information about procurement procedures and/or signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone numbers and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? Total Score: 10/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to NRFA: 1. How widespread are your offices countrywide? 2. How many toll gates has the Agency put up countrywide since June 2018? 3. How much revenue did the Agency collect last year and how was the money spent? 4. Are there any deliberate policies that have been put in place to provide for transparency and accountability, especially with regards to how money collected from the toll gates is spent? If yes, kindly describe these policies. 5. There have been calls from the public for government to speed up the process of rehabilitating the Kafue-Mazabuka Road to decrease the number of accidents that occur there. I would like to find out the criteria that NRFA uses in selecting roads that require immediate maintenance. n = 20 1. Yes Partial Additional Information • Is there an official designated to take and respond to information requests? 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? No • 89