TANZANIA

6. TANZANIA INSURANCE REGULATORY AUTHORITY
CATEGORY 1: WEBSITE ANALYSIS
http://www.tira.go.tz/
The website contains up-to-date information in both English and Swahili. Social network details are displayed.
n = 20

Yes

No

Partial

Additional information

Does the website contain the following:
1.

Up-to-date information?

X

2.

A description of the organisation’s powers and structure,
as well as its functions and responsibilities?

X

3.

A list of laws, acts, etc, issued within the scope of its
powers?

4.

Copies of reports, policies or programmes?

5.

Information on budget and expenditure?

6.

Information about procurement procedures or signed
contracts?

X

No signed contract
information or details.

7.

Information about vacancy and employment procedures?

X

There is no information on
recruitment.

8.

The address, telephone number, and working hours of the
organisation?

9.

The contact details of specific public officials?

X
X
X

X
X
X

10. A mechanism to request and receive responses to
electronic messages and requests for information?

Total score: 12/20

CATEGORY 2: REQUEST FOR INFORMATION
The following questions were sent to the Tanzania Insurance Regulatory Authority (TIRA):
What are the procedures for registering an insurance company, and what qualifications must one have?
Insurance is critical whether it’s for health or property. How far does TIRA go to ensure that insurance companies
have citizens’ best interests?
Are policyholders protected if their insurer collapses?
How does TIRA monitor the insurance industry?
How important is TIRA to citizens and the government?

y
y
y
y
y

n = 20

Yes

No
X

1.

Is there an official, who is designated to take and respond
to information requests?

2.

Did the organisation reply within 21 days?

3.

Did the organisation respond to the request for
information?

4.

Does the organisation publish their procedures for
handling information requests?

X

5.

Did the organisation provide all of the requested
information?

X

X
X

85

Partial

Additional information

Select target paragraph3