An analysis of Social Media use in The SADC region - 2014 - 2020 Contents Key highlights 5 Objectives 6 Methodology 6 Conceptual framework 7 Background 8 Social media use and exercise of rights 13 Mobile broadband & social media usage in sadc region 19 Recommendations for improved social media use 30 Social media use vis-à-vis electoral processes 32 Social media law and policy inconsistencies 36 Social media disparity or divide 48 Recommendations 50 Conclusions 51