LESOTHO CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Office of the Prime Minister: 1. 2. 3. 4. 5. 6. How many complaints did the Office of the Prime Minister receive between the 1st April 2012 and 31st May 2014? What is the Office of the Prime Minister doing to reduce the number of days it takes for one to get a police clearance, which currently takes 90 days? I was informed of that wait time by the police officers at Maseru Central Charge Office when I went to their station on Friday 27 June 2014. Does the Prime Minister or the Office of the Prime Minister have a social media account? Where can individuals file complaints about poor service delivery and nepotism within the Government of Lesotho? How many policies have been formulated and presented to the Cabinet for approval by the Office of the Prime Minister between the 1st June 2012 and 31st May 2014? Does the Office of the Prime Minister have any information dissemination or communication strategy? n = 20 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) Yes No Additional Information s 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) s 3. Did the Institution respond to a request for information? s 4. Does the authority publish their procedures for dealing with information requests? s 5. Did the institution provide all of the information requested? (If partially please mark ‘No’, indicate in ‘Additional Information’ how much of the information requested was supplied) s 6. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact institution to find out what the policy is in this regard – if they supply written reasons for refusal mark ‘Yes’) s 7. Did the institution disclose information about its operations, budgets, structure etc. s 8. Did the authority provide information without questioning the aims and motivations of the applicant? s 9. Did the institution acknowledge your request for information within 7 days? 10. Was the information received clear and understandable? s s Total Score: 4/20 35