SWAZILAND Part 1: Requests for written information n = 20 1.Is there an official designated to take and respond to information request? {Please state the title of the official in ‘Additional Information’) Yes No Additional Information • The Principal Elections Officer 2.Did the institution reply within 21 days? (If less than seven please state in ‘Additional Information’) • 3. Did the institution respond to your request for information? • 4. Did the person dealing with your request have a friendly and helpful attitude? • 5. Did the official provide reasonable advice and assistance when seeking information? • The officer said the written request had already been answered but was awaiting approval by the chairperson 6. Did officials provide all of the information requested? (If partial please mark ‘No’ and indicate in ‘Additional Information’ how much of the information requested was supplied) • No information provided 7. Did the institution provide written reasons for refusal of information? (If information was not refused, please contact the institution to find out what the policy is in this regard – if the institution supplies written reasons for refusal mark ‘Yes’) • But reasons were given orally. 8. Did the institution disclose information about its operations, budget, structure etc. • 9. Did the institution acknowledge your request for information within 7 days? • • 10. Was the information received clear and understandable? No information received Total Score: 8/20 Part 2: Oral request for information n = 20 1.Is there an official designated to take and respond to information request? {Please state the title of the official in ‘Additional Information’) Yes No Additional Information • The Principal Elections Officer 2.Did the institution reply within 21 days? (If less than seven please state in ‘Additional Information’) • 3. Did the institution respond to your oral request for information? • 4. Did the person dealing with your request have a friendly and helpful attitude? The official said they had already answered the written request • 5. Did the official provide reasonable advice and assistance when seeking information? • 6. Did officials provide all of the information requested? (If partial please mark ‘No’ and indicate in ‘Additional Information’ how much of the information requested was supplied) • 7. Did the institution provide written reasons for refusal of information? (If information was not refused, please contact the institution to find out what the policy is in this regard – if the institution supplies written reasons for refusal mark ‘Yes’) • 8. Did the institution disclose information about its operations, budget, structure etc. • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • No information received No information received Total Score: 4/20 75