MALAWI • 8. Did the authority provide information without questioning the aims and motivations of the applicant? 9. Did the institution acknowledge your request for information within 7 days? The institution did not provide the information requested. However when MISA talked to the Director of Information she asked for the reasons MISA was seeking the information, which she later on did not respond to. • • 10. Was the information received clear and understandable? Total Score: 4/20 Part 2: Oral request for information n = 20 Yes No Additional Information • 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) The person MISA Malawi was referred to is the Director of Information 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) • The Director of Information asked for a soft copy of the questionnaire, which was not completed up to the end of the study. 3. Did the institution respond to your oral request for information? • The PRO was busy and advised MISA Malawi to call later, unfortunately she did not attend to the call when MISA called again • 4. Did the person dealing with your request have a friendly and helpful attitude? 5. Did officials provide reasonable advice and assistance when seeking information • 6. Did the institution provide all of the information requested? (If partially please mark ‘No’ and indicate in ‘Additional Information’ how much of the information requested was supplied) • 7. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact the institution to find out what the policy is in this regard –if the institution supplies written reasons for refusal mark ‘Yes’) • 8. Did the institution disclose information about its operations, budgets, structure etc? • 9. Did the institution acknowledge your request for information within 7 days? • • 10. Was the information received clear and understandable? Total Score: 6/20 6. Ministry of Health Category 1 - WEBSITE The Ministry of Health did not have a website at the time of the research, except for its HIV and AIDS Unit website http://www.hivunitmohmw.org which does not provide the information searched for. Rather the HIV and AIDS Unit website only provides HIV related stories, policies, reports etc. concerning the HIV and AIDS Unit and not the Ministry of Health as a whole. n = 20 1. Does this website contain up to date information? 2. Does the website contain: a) A description of its powers as well as data on the organisational structure, the functions, and the responsibilities of the administration? b) A list of laws, acts etc. issued within the scope of its powers. c) Reports, policies, programs? d) Budget and expenditure? e) Information about procurement procedures, signed contracts? f) Vacancies and employment procedures? 32 Yes No Partial Additional Information