MALAWI • The website analysis also showed that only the Malawi National Assembly had updated information on its website. Category 2: Request for written and oral information Part 1: Written request for information • MISA Malawi sent written requests (questionnaires) for information to all the eight government ministries and departments sampled for this study. • Out of the eight government ministries and departments only the Ministry of Energy and Mines responded to the written request for information. The response came after five days. • National Audit Office (NAO) acknowledged receipt of the questionnaire sent but did not respond; NAO further requested MISA Malawi to write a letter of justification stating reasons for requesting the information. • The Ministry of Information and Civic Education preferred an electronic copy of the questionnaire addressed to the Director of Information. The Principal Secretary is the one that asked MISA Malawi to send the questionnaire to the Director of Information. The Director of Information did not respond to the request. • Lilongwe City Council, Blantyre City Council, Ministry of Health, Ministry of Agriculture and Food Security and the Malawi National Assembly did either not respond or acknowledge receipt of the questionnaire after fourteen days. • MISA Malawi also hand delivered the requests for information already sent by either fax or email to all the eight government ministries and departments sampled. Part 2: Oral request for information • Out of the eight sampled institutions only Lilongwe City Council and Blantyre City Council responded to oral requests for information. • National Audit Office, Ministry of Information and Civic Education, Ministry of Health, Ministry of Agriculture and Food Security, the Malawi National Assembly kept referring MISA Malawi from one official to another or requested for an electronic copy or asked MISA to call them later. All these alternatives did not provide the information requested. • Ministry of Energy and Mines already responded to written request for information and the oral request was merely procedural and to seek clarity on some information. 23